Privacy Policy

SIA "EventFlow" (Registration Number: 40203623978) ("Company," "we," "our," or "us") values your privacy. This Privacy Policy ("Policy") describes how we collect, use, disclose, and otherwise process personal information related to our mobile application, TeamUp (the "App"), and related services.

By using the App, you agree to the collection and use of information in accordance with this Policy.

Except as otherwise described below, this Policy applies to the personal information SIA "EventFlow" collects and processes related to:

• Users who download and use the TeamUp mobile application;
• Visitors to our websites that link to this Policy;
• Individuals who communicate with us regarding our Services.

We collect personal information directly from you, from third-party sources, and automatically through your use of our Services.

A. Information You Provide Directly

• Account and Profile Information: When you create an account, we collect your name, email address, username, password, date of birth, gender, and profile photo.
• User Content: We collect the content you create, upload, or transmit through the App, including messages to other users, photos, posts in community forums, and team descriptions.
• Contact Information: If you contact us for support, we collect your email address and the contents of your message.
• Biometric/Verification Data: In limited circumstances, and only with your explicit consent, we may request selfie verification to prevent fraud (bots) or verify age.

B. Information Collected Automatically

• Device Information: We collect information about the device you use to access TeamUp, including the hardware model, operating system and version, unique device identifiers (e.g., IDFA or Android Advertising ID), and mobile network information.
• Usage Data: We collect information about your activity on the App, such as features you use, time spent on the App, and crash logs.
• Location Information: With your permission, we may collect your precise or approximate location data to facilitate location-based features (e.g., finding teams nearby). You can disable this in your device settings.

C. Information from Third Parties

• Social Media Login: If you choose to log in using a third-party service (e.g., Facebook, Google, Apple), we receive information such as your name, email, and profile picture as permitted by your settings on that service.

We process your personal information for the following purposes and, where applicable under GDPR, based on the following legal grounds:

• Service Provision: To operate the App, create your account, facilitate communication between users, and provide customer support. (Legal Basis: Performance of Contract)
• Safety and Security: To prevent fraud, detect bots, ensure the safety of our users, and enforce our Terms and Conditions. (Legal Basis: Legitimate Interests)
• Analytics and Improvement: To understand how users use TeamUp and to improve our features and user experience. (Legal Basis: Legitimate Interests)
• Marketing: To send you updates about new features or promotional offers (only with your opt-in where required by law). (Legal Basis: Consent / Legitimate Interests)
• Legal Compliance: To comply with legal obligations (e.g., tax laws, law enforcement requests). (Legal Basis: Legal Obligation)

We do not sell your personal information. We disclose information only as follows:

• Service Providers: We share data with third-party vendors who perform services on our behalf, such as hosting (cloud providers), data analytics, customer support tools, and email delivery services.
• Other Users: Due to the social nature of TeamUp, your profile information (username, photo) and User Generated Content will be visible to other users regarding your privacy settings.
• Legal Requirements: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the safety of users, or investigate fraud.
• Business Transfers: If SIA "EventFlow" is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We and our partners use cookies, SDKs (Software Development Kits), and similar technologies to track activity within the App.

• Functionality: To remember your login details and preferences.
• Analytics: To analyze App performance (e.g., Google Analytics for Firebase).
• Advertising: If the App is ad-supported, third-party advertising partners may use device identifiers to show relevant ads.

You can manage your cookie preferences through your device settings or within the App settings.

Since SIA "EventFlow" is located in Latvia (European Union), you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request that we delete your account and personal data.
• Right to Restrict Processing: You can ask us to suspend the processing of your data in certain scenarios.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at [email protected].

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The App offers interactive features that allow you to share content publicly or with groups. Please be aware that any information you post in public areas of the App can be read, collected, and used by others. We are not responsible for the privacy of any personal information that you choose to post in public forums.

We take reasonable administrative, physical, and electronic measures designed to protect the information that we collect from or about you from unauthorized access, use, or disclosure. However, no method of transmitting information over the Internet or storing information is completely secure.

TeamUp is not intended for children under the age of 13 (or 16 in certain European jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

If you are accessing the App from outside the European Economic Area (EEA), your information may be transferred to, stored, and processed in Latvia or other countries where our servers or third-party providers are located. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data during such transfers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

• Company Name: SIA "EventFlow"
• Registration Number: 40203623978
• Email: [email protected]